LTE not working

I'm a Participant Level 1
I'm a Participant Level 1

LTE not working

Hi, my LTE stopped working, only way to access the internet now is through my wifi at home. The LTE symbol on the top right has an "x" through it. I have only used 4gig out of my 15 so not sure what is blocking me from going online.

I get an alert saying some apps are using more than usual data not sure if that has anything to do with it.


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Re: LTE not working

Hello @Epicondyle,


Welcome to the community!


Are you using an Android phone? Do you have data limit enabled on the phone? It could be you have it enabled and the phone hit the set data limit and is disabling the data.


You can find the Data warning & limit in Settings -> Network and internet.


If that's not the problem verify you have the correct APN settings, you can find that info here.

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