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Mobile Data isnt working

iods
I'm a participant level 2
I'm a participant level 2

I get a notification "login required" and when I click on it nothing happen, I tried everything rebooted the phone, resetting network, clearing cache I even switched phones and the problem presist, this started yesterday evening and it's on today

2 REPLIES 2

KLEE
I'm a participant level 3
I'm a participant level 3

My data doesn't work when I switched from prepaid to postpaid. Only work once when I was at Fairview Mall. The store manager along with tech support . It shows my usage is about 37 MB.  Now, three weeks past and still not resolved. The joke was the store sales person at 808 yorkmills road told me to buy more data. 

Hi @KLEE  and @iods , what devices are you using? If you're ios, then perhaps others with apple phones can help you. If it's android then android users might have a solution for you. Please, let us know