I can't make or receive phone calls, I have restarted my phone and reinserted sim card. Still nothing.
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Unable to make any outbound calls on my LG G5. Phone worked fine until this afternoon when I was really close to the US border but still on the Canadian side. Wondering if that has anything to do with it? I'm back in my usual range and have restarted my phone but no change. I am however receiving calls. Please help.
Hi @FidoRanya ,
Thank you for your reply, here's the situation:
I've been having this issue since Friday night. The two phones on my plan are affected, they're both at the same address, both Galaxy A5.
We can send and receive sms, use data but we can't make or receive regular calls. When we dial a number and press call, we get the dialing screen with the contact name (or the phone number) but it never goes to ringing, we don't hear any ringing tone or anything.
There's no problem with billing and I've tried, restart, shutdown, removing and returning the sim, scanning for malware, the toolbox in the MyAccount app, still nothing.
Thx for your help.