When I cancel internet service, I got email to create my own return label to ship back the modem. Few days after the request and that modem has shipped out, I got another email from Fido with a new tracking as well as the serial number...
Is it all OK that I used the tracking that I generated with Canada Post in the first place? Your new Tracking number is not used to determine if I have returned equipment right?
Solved! Go to Solution.
Since you've already created the label and shipped the device, you can simply ignore the second email.
You should keep your original return tracking number handy, in case a follow up is required.