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Winback

rfurtado
I'm a contributor level 1
I'm a contributor level 1

I was offered on Oct. 2 2023 by the Winback team a deal of 3 lines for $118.65 TAXES INCLUDED. The email confirmation showed a much higher price. After numerous calls and time spent on the phone, twitter message, AskJack chat, I spoke with 3 different agaents to assured me that they were seing on their screen that the discounts were applied on my account and my bill was going to be $30 + $30 + $40 + taxes.  So on OCTOBER 19, I called them and activated the lines. On November 4 I received my first bill: $531.49 Still waiting for the Winback team to call me. Also opened a case with the CCTS.  

I left many voice messages for the Winback team to call me back, but no one did. What can I do for someone in the Winback team to call me?

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