Online order — modem pick-up at store — what now?

Online order — modem pick-up at store — what now?

Online order — modem pick-up at store — what now?

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I'm a Participant Level 3

Online order — modem pick-up at store — what now?

I placed an online request for fido interenet this morning, and chose the "pick up at store" option. I'm not sure what I need to do now. Should I wait for the modem to be shipped to a local store (which one?) or are modems always available, and I can pick one up from any location any time?

 

In the order details window under my account it says the following:

Screen Shot 2016-12-05 at 11.22.10 PM.png

 

 

 

*** Edited to add label ***

Accepted Solution

Re: Online order — modem pick-up at store — what now?

Solved by Moderator

Hey @paragliding,

 

The online request is only to get your account set up on our side.

 

To pick up the modem, you can go to any store location in your area.

You can check them all here: http://fido.ly/1MDXsQ8.

Just make sure to select  the Internet service so that we direct you to one that carries modems.

 

Don't hesitate if you have other questions Smiley

 

 

 

 

 

 

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3 REPLIES 3
Moderator

Hey @paragliding,

 

The online request is only to get your account set up on our side.

 

To pick up the modem, you can go to any store location in your area.

You can check them all here: http://fido.ly/1MDXsQ8.

Just make sure to select  the Internet service so that we direct you to one that carries modems.

 

Don't hesitate if you have other questions Smiley

 

 

 

 

 

 



I'm a Participant Level 3

Perfect. Thanks!

@paragliding Always a pleasure! Let us know if you need anything else. Smiley