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Unlock iPhone XR device

I'm a participant level 1
I'm a participant level 1

My son wants to unlock his last phone he used with Fido iPhone XR before he upgraded, so he can give it to his grandparents to use. He doesn't have a SIM card from another company to insert to get it unlocked with Fido as I read he needed. I also read that it may not need to be unlocked. Does anyone have any info or suggestions for this issue. Thanks so much! 


Hi there @Smidge71 , if you can borrow a Sim card for your son to try,  he could find out right away. All phones in Canada come unlocked as of about 5 years ago, so it's most likely it is already unlocked. I recommend reaching out to a friend or going to an apple store and have a different Sim card installed to verify. Most apple devices need to be unlocked by apple if my information is correct.