I joined Fido back when the first iPhone came to Canada and it was always such a great service. Over the last few years though their services are tanking. Still no Apple Watch support. No 5G on my 16 Pro Max. No Fido XTRA (which I often used for free...
Oh, and I love how you try to place the blame on the customer by saying 'we haven't received a reply yet.' Yeah, and you won't because you've already lied to me enough times that there's no way in hell I'm wasting MORE time with your representatives....
I've sent a detailed summary of the situation to a national news outlet because I feel it's somewhat my responsibility to let Canadians know that Fido is falsely advertising products. (and the story got picked up!) Imagine if I needed this device to ...
I feel ridiculous for venting on this forum, but for the last 9 weeks I have spent probably 5+ hours JUST trying to get a clear answer as to when I could expect a product I actively agreed to purchase, and you agreed to sell me. I didn't even care if...
I contacted you and spent an hour on the phone only to be told that the order cannot be found. Even though I have a printed agreement mailed to me from Fido, and multiple emails confirming the order. I am happily cancelling my services this weekend. ...
