Fido

SlavD

I am travelling to Mexico in 2 weeks. I don't want any unexpected roaming charges. Last time I traveled, I got charged for each day I was away. I had Data Roaming turn off on the phone. Did not make any calls/texts. Airplane mode was not off, cause I...

SlavD

For the past few months (cannot be more specific, but this definitely did not happen half a year ago), my LTE data signal has been acting up. Sometimes it just outright doesn't work.Sometimes it does, but there is a very high latency (ping). I have 2...

SlavD

I've been a Fido customer (mobile phones) for a while. I have an account on Fido.ca for managing the mobile bill. I've signed up for Fido Internet, and the agent on the phone assigned me a new account number. He did warn me this would be a differen...

SlavD

For a long time (over a year), I've had an issue where I am getting duplicate text messages from my wife, who is in circle-calling with me. The duplicates appear immediatelly, or sometimes within a minute. I've seen upto 3 duplicates at the same time...

SlavD

@Cawtau wrote:if your device is capable of Wifi-calling, certain usage will be considered roaming. That could explain what happened last time. So would WiFi-Calling trigger data usage even when using Airplane Mode (with WiFi manually on?)

SlavD

@FidoFrancois Thanks for the technical jargon tip. This was easy enough to convey to the tech support.Initial results looked promising, but apparently I blew through my monthly data cap while testing this... so I will report back in 17 data-less day...

SlavD

@FidoFrancois wrote:Do you notice if it occurs more often inside buildings or vehicules? Well, it's just that I use data when inside vehicles/buildings, I don't walk around the sidewalk while playing an online game. I will try to get more samples whe...

SlavD

Went for lunch, this was taken outside... almost 1 second latency

SlavD

Since going through "contact us" got me to the current situation, let's try PM (sent you one).

Fido

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User Activity

Turning off Data Roaming completely

LTE data either doesn't work, or extremely high pings and inconsistent conn

Linking my Internet Account to my Fido.ca login

Getting duplicate text messages

Re: Turning off Data Roaming completely

Re: LTE data either doesn't work, or extremely high pings and inconsistent

Re: LTE data either doesn't work, or extremely high pings and inconsistent

Re: LTE data either doesn't work, or extremely high pings and inconsistent

Re: Linking my Internet Account to my Fido.ca login