Fido

Aj37

hi everyone, i recently traveled outside of Canada and before I left the country I checked with the representative I won't be charged for roaming if the device roaming is turned on but unfortunately, when I checked the bill I was charged for data roa...

Aj37

hi I moved from fido in January, but I came back to fido after I got an offer from win back team. I paid the downpayment of $584 after the credit they gave me. This month I got a bill for the full amount that didn't include credit and waiving of s...

Aj37

Hi I have a concern I have moved out of fido on 21 Jan and got a call back from win back team and I accepted the dark on 23 Jan and they didn't process it correctly after many phone calls and messages I got call back from fido win back team on 16 feb...

Aj37

Hi Because Fido didn't give me good offers for a new device, I moved to another service provider then I got a call from the Winback team on 23 Jan, and I accepted the offers, and I got the order confirmation mail on the 24th. When they called, they s...

Aj37

Thank you i will be looking into it

Aj37

yeah I checked the invoice it only says fido international roaming but I never turned on roaming on my device and never used data and make calls with the network

Aj37

i called fido customer care last Thursday and Monday(March 18 and 22) still have no update

Aj37

ok, I haven't got any calls from the win back team; it has been almost a month ( I ordered the phone on 24 Jan) since my order (I have confirmed the phone is in stock when I have spoken to the customer care)how do you assist me,what are the options f...

Aj37

After many compliant through fido customer care and live chat, the problem hasn't been solved. The win-back team never called me after many requests from the customer care, and nobody has any idea why the phone is a delay even though the phone is the...

Fido

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Roaming charges

Winback offer not applied

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Winback offer issue

Re: roaming charges

Re: roaming charges

Re: win back offer not issue

Re: Win back team contact

Re: Winback offer issue