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Automatic payment discount

Le Participant Niveau 1
Le Participant Niveau 1

I edited my plan to have this automated payment set up because it said it would give me 5$ discount on each monthly payment. But once the order was submitted and confirmed, there is no discount in the final price. It's still what it was prior to automation.


MVP Émérite MVP Émérite
MVP Émérite

Hello Khush1111,


  Welcome to the community!


  Firstly, if you were not aware, there is an English forum as well. Since your request is in English, I believe the moderators will likely move your post over to that forum.


  As far as I am aware, the Automatic Payment discount is only applicable with eligible wireless plans. Is your plan eligible for that particular promotion?


  You should note this forum is community-driven and not intended as a venue for customer services. We would not have access to customer accounts. If you would like to verify whether your plan qualifies for that promotion, you would need to contact customer service. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.


Hope this helps 😀