My account been hacked

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I'm a Participant Level 1
I'm a Participant Level 1

My account been hacked

Hi

I have 2 lines running smoothly for  2 years.  Recently I've been charged with unusually high bill . Some one added Fido Pulse 6GB - Extra Large to both lines resulted more than 120$. He changed email and address . I tired to call and they rest my plans back but no clear answer how this matter will be investigated or I will get refund . I changed back email address and surprised how easy to change without email confirmation or even SMS notification . Please help

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Re: My account been hacked

Hey @WalidAly

 

We will need access to your account to get more details about this.

I'm sending you a PM now to get this looked into.


Talk to you soon Smiley
 



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