Emergency help

Emergency help

Emergency help

Gateka123
Le Participant Niveau 1

Emergency help

I have paid today my bill and the system is saying I will get data in 4 days. Would like to ask if I can get it now because I do a delivery work that requires datas all the time. 

1 RÉPONSE 1
FidoKenny
Modérateur

Hey @Gateka and welcome to the Community.

 

It looks like you are talking aout the Data Cap here. We send you a text messages when you reach specific levels of data overage.

 

You also get a browser intercept and your data service is paused unless you consent to additional data charges.

 

If you wants to Pre-consent to Prevent Having your Data Services Paused, you can Text GO to 3330 to pre-consent to charges above $50 for your current bill cycle.

 

I hoppe this helps Smiley