Fido

So, I was billed 2400 dollars this month, being charged the full 2000 cost of phone that, admitedly, can be bought for 850 dollars elsewhere, instead of the 13 extra dollars a month for 24 months plan I signed up for on the website. I communicated wi...

Would like to unlock an android phone purchased through Fido as I no longer use it and would like to give it to a friend, can he have it unlocked or do I have to be the one to do it? Due to my schedule I am usually asleep during customer support hour...