4gerry
I'm a participant level 3
I'm a participant level 3
Member since December 2015
October 2021

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Why is it that every time you call Fido CSC you're intimidated?I feel like in the '90s with the training CSR's are getting. Yes. I see the trend of moving to AI but please, take it slowly, customers need service, not frustration.Nor sure if any are f...
I've got today the invoice and the ValuePack just got up from $7 to $10/month.When I called this was explained by CSC but the site is no info, just Vicemessage add-on.Can someone please let me know what's happening with Fido?I feel rubbed by not advi...
I've got a question for the forum.On Feb 19th I got a text message that due to loyalty with Fido, over 20 years I get an extra 1 GB free of charge.Just to make sure I did call and spoke with Melly. She confirmed and I did ask her to make the change s...
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