Fido

kludor

Hi, I've just upgrade my daughter's phone 5 days ago $ 369 @ costco, and now the online price is $199. Does anybody know if there is a way to get back the $170 difference beside cancelling the upgrade (I have 15 days by law)? Thanks,

kludor

Hi Pamela, I had a live chat session with Fido support Kevin, and I was able to send him the docs online (email). He looked into it and was able to fix it. Now my account is @ $ as it should have been. I would like to thank him for quick resolve. And...

kludor

Update: Shock bill: $170 added to my future device upgrade fee (increase from $390 to $560) and another $199 billed to my account (total over $400) for the same phone I already paid $370+tx at Costco. Wouldn't had been easyer to just apply the $170 a...

kludor

Sure do, I'll just wait for the bill.

kludor

I guess I'll answer to my own question soon. I just came off chat with CSR and I have a case number for an account adjustment for the difference. I'll keep myself posted 

kludor

Not long ago, we've been charged $50 to unlock our phones, paid for, but is gone now (or in December?).To make up for the money lost, you pay more for over usage. Hell, you'll pay more for everything!Things will change, just dont hold your breath. [;...

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Phone upgrade - price change within 15 days

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