Several hours after I posted here, I tried again and it worked! So it is not a permanent thing, but you need several days to wait? I don't know. I hope FIDO can fix it before I buy it next month.
i have been having the exact same issue for several days. I've buying data pass for 1.5 years. 20 minutes ago, I just had a live chat with Fido. My account was reset and iphone was restarted. Still no luck. At the end, I was suggested to come here. N...