Apparently, even though there was a faster speed internet plan at the same price before the live chat, when I connected to the agent, the agent said that the plan was until July 6th as an event and now it is over and now the price has increased. And ...
I got a better plan from Fido than now, but if I change it, will I lose the benefits I'm getting now? I'm currently receiving a discount of $10 for two years that the store manager applied.
I kept asking the customer service center, but all the agents I talked to said there was nothing they could do, and threatened that if I changed my account, the promotions I was currently receiving would be lost. I didn't try to solve the problem, an...
