So I was just going through my bank account online. To my surprise my phone plan was changed from $50 to $80 per month since 2020 without any notice. I called customer service was told I had to call fraud department. I called last week and today a...
Yes, I have called and left messages multiple times since last week. I don't think it's fair for me to pay for the extra amount while receiving no response from the fraud team.
Hi Nick, No I was not notified. Feel free to check the recorded call history. No I have not checked plan options as this was a plan that came with the iPhone. I just checked now, the $50 plan grants 5g data, compared to my $80 plan with only 4g da...
Yes. I believe it was a promo plan. However, during the process of the TOR the customer rep never mentioned the upcoming price change. I wouldn't have proceeded with the TOR if I knew my plan was going to go up by so much every month.
Hi,
Originally this was my mother's number 10 years ago, she then gave it to me, but I never actually changed the ownership. Around last November I requested to transfer the ownership of the account to me for the convinience, but that's all I aske...
