Hello, I was charged for the Canada-wide calling 2 times, while I have a Canada-wide unlimited calling plan. I have been complaining for around 1.2 months and they (the customer support team and tech team ) created 7-9 tickets about the issue and tol...
I changed my plan, and after that, they charged me for Canada-wide minutes, but my plan already has Canada-wide unlimited minutes free.I connected on 611 many times but they cannot find the proper solution for me.Now my usage shows that your minutes ...
I have contacted them many times, but they didn't solve my problem, they only gave credit to my account, Now I am calling them and they told me to wait 7 days.But it's been 35-39 days, and I am still waiting.
