It used to be you could contact service and get help. Not penalized. Used to love my Fido and it's services. Now, most likely going to be changing carrier
I went to pay my bill, and couldn't do it through my app. Tried online, couldn't. I was able to before talking to customer service. So I called, they couldn't tell me why I was suddenly unable to, and would not in any way just answer anything I said ...
