I cancelled my Internet service on Dec 1 and was asked to return the modem. For nearly 10 days now, Canada Post has not yet delivered the Fido modem I dropped off. 'Delayed Delivery' is all I see each day I log in to check the tracking staus. In...
It took a 1.5 hour long call and a couple of agents to cancel my FIDO internet service. Whether or not I was successful in this endeavor will depend on an email notification relating to the cancellation that I understand may take anywhere upto 24 hou...
I think my problem has just started. I dropped off the modem as instructed by Fido 10 days ago with Canada Post. However, the modem has not yet been delivered as of date. The Canada Post tracker shows a 'Delayed Delivery' notification each day. I...
On Dec 1, 2022, I spent 1.5 hours on the phone to cancel my internet service. After being passed from agent to agent when I refused a promotional offer (50% off) to continue my service, I finally received verbal confirmation that my service was can...
