So a week ago Saturday updated my plan and ordered a phone upgrade, then when it didn't get shipped within 48hrs I called and was told it's on backorder but a better phone is on for same Price ...so was like definitely I'll take that, thought everyth...
Okay so I got offered the remaining balance of my current device taken off on my account. I'm looking at the Samsung Galaxy s9. I put in an order for my device to be upgraded. Currently due to covered my credit card is not in the greatest situation. ...
Well it seems finally the right phone is in its way I have to thank the senior supervisor Martin at the Montreal office as he got everything sorted out and done right ASAP. So a word to anyone else that's having issues if you ask to speak with a supe...
Well apparently I'm supposed to reject the parcel when it comes with the wrong phone in it and tell them to return back to sender and hopefully that will be able to get me the right phone coming this week guess I'll have to see you when I talk to the...
Well I did actually talk to a real supervisor from Fido as I found out you guys subcontract supervising because now this is the second time getting the wrong device talking to an actual senior manager from Fido he was able to track it back to pure hu...
Now I'm getting an A10E apperently is coming again you guys messed up my order again I'm absolutely unhappy and ready to switch phone companies this is completely unacceptable
No nothing new. I just keep getting told to wait another 24 hours every day. Apparently a supervisor was supposed to call me back within 48 hours of Monday but that didn't happen. Apparently the back office team was supposed to call me at noon today ...
