erd
I'm a participant level 2
I'm a participant level 2
Member since September 2020
2 weeks ago

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I went to the Fido site to file a complaint about the terrible experience I’ve been having—getting bounced around between support reps who can't fix my eSIM activation issue—but it somehow got even worse. I can't even send my complaint because the fo...
I'm really disappointed with my recent experience with Fido's customer service. All I needed was to reactivate my phone after traveling, but it turned into an absurd game of hot potato between agents. First, I was connected to Sheralyn, a Fido Specia...