Hi, Although I'm on a text-and-talk prepaid plan ($12 for 50 texts and 50 minutes, both local), all my calls and outgoing texts are being charged at the pay-per-use rate ($0.60 per min or text), regardless of whether I'm over or under the monthly lim...
Hi @FidoPhilippe, I would like a PM from the community for assistance (not sure exactly what you mean by this, but I dislike IVRs and would rather communicate here).
Hi Vanessa, I get charged at the pay-per-use rate for every single text or call I make. It's as though I don't even have a plan. I'm not sure when exactly it started, but I'm pretty sure it's been going on for the better part of a year. Could it ins...
Hello Valerie, In short I ended up calling Fido (after making sure that I wouldn't get charged for the call since I'm trying to reserve my remaining $5 of credit for emergency use until this debacle is sorted out). For the benefit of other forum use...
I have the same problem with updating card details for auto-payment. I just got a new credit card a few days ago and have been trying to update it through the Fido website but it keeps sending an 'Oops!' message. I've tried refreshing the browser a...
