Fido

Need to vent out, before blowing off! Spent almost 2 hours on chat with Fido CR yesterday - got a resolution in writing that a technician will be sent out , got an escalation # and the promise that i'll get a text with a date/time when technician wil...

This is the second day in a row when I am waiting to deal with the lack of proper service. Yesterday I spent 1 hour and 20 minutes on the phone (after being disconnected by the system after 45 minutes - I guess they got tired of me???) and trying for...