just singed up for the same account high speed home intermet 150 MBPS; I am downloading at less than 3 MB per second and Internet Speed tests find my hardwired connection to be very slow. I have unplugged my modem several times, rebooted my system ...
Yr service has been more than atrocious especially so over at least the last week. I took screen shots. I couldn't access my free data, owing to yr systems being down for more than the weekend! Consequently, I burned through gigs of my own data. ...