Fido

rmcilveen

I am a long standing Fido pre-paid mobile customer who has transferred over to Fido post-paid mobile. I have loaded the Android My Account app onto my Galaxy S9 phone. When I activate the My Account app the usage screen loads and then I get the messa...

rmcilveen

Thanks for the help. Through the help Chat i was able to get my account reset to post-paid. Data Bytes error is gone and I now have access to the Data Bytes function. Cheers.

rmcilveen

I did re-register after spending an hour on the phone getting my account and phone number transferred from pre-paid to post-paid. Also dealt with the post-paid service people to confirm that my email had been detached from pre-paid so i could use it ...

rmcilveen

It has never worked with post-paid and I never had occasion to use it with pre-paid since it was just talk and text (although I think the app loaded when I first put the pre-paid sim card in this phone earlier this year). How do i post a screen shot?

rmcilveen

Hi Kapable-K.I cleared both cache and data and initiated a re-authorization, but all is the same - still get the error and no access to Data Bytes as far as i can tell. (To confirm, I have a PULSE account so should be getting Data Bytes). By the way,...

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Data Bytes error and not working

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