I am unable to turn on the function for Touch ID to authenticate my credentials on the app. Whenever I try to do so, it immediately logs me out and I have to log back in everytime to view my bill.
Yes this is a reoccurring thing that has been happening for the past week now. I’ve tried uninstalling and reinstalling multiple times already with the latest version of the app but it still gives me the same message. I am still able to log into Fido...
On another note now, I actually cannot log in to my account on the app anymore despite using the latest version (3.7) of the app. I have uninstalled and installed it back many times already without any success. Each time I try to log in now, the Erro...
Hi, Thanks for your warm welcome. I am using the iPhone 8, however, the steps that you mentioned do not exist on the device. Is there any other way to enable Touch ID on the app? I've tried uninstalling and reinstalling the app to no avail as well. I...