I added a new line to my account online on April 3, received a confirmation number at the end of my transaction. However, it has been more than 2 business days and I haven't received any confirmation email or notification of when I can pick up my SIM...
I was able to get in touch with someone through Fido's Facebook Messenger who cancelled my order and told me to place a new one. I placed a new order, it has been nearly 24 hours and I still have not received a confirmation email.
