wow talk about a copy/paste response... Repeating what I wrote. This is what frustrate your customers. Everything you wrote I already mentioned on my original post. Including what triggered the Fido Roam charge, why it makes no sense to not include t...
If Fido really want to make this easier, the opt-out should be in the app or in "My Account". But clearly this is not happening.They want people to use the app and is ready to charge you $10 if you call to make an address change, but opt-out of Fido ...