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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Wi-Fi Calling stopped after 30 days
hello! I'm outside of Canada for 2 months and been using wifi-calling service in Argentina since my day 1 here. Today, after exactly 30 days of usage, it stopped working for no reason and when I'm trying to turn-on "WiFi Calling" button on my phone i...
Resolved! call history
hi, i am in small problem can you help me out to delete few numbers from my call history that comes with billing details please let me know. Can anyone please help its urgent....?
SMS address
Hello,I am trying to find out what my SMS address is so I can recieve text message notifications from a company I deal with.They give the following example:"if your mobile phone number is 555-123-4567 and your mobile service provider is AT&T, your SM...
Disrespectful winback team calls
Left Fido last week after spending 16 years seeing the service deteriorating and is getting your winback team's calls. They called me three times and everytime I picked up the phone, no one is speaking and in 5 seconds they hung up on me. For all th...
Virgin and Koodo price match
Hello: The promotion on my plan is coming to an end on Jan21. I am looking to continue if FIDO is willing to match what the competitors are offering. Let me know if I have to reach out to anyone at FIDO to negotiate. Thanks Sayvari
