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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23613 Views
  • 0 replies
  • 8 likes

No lower cost options for loyal customers

I'm disappointed that Fido was not able to offer a competitive lower cost option to long time customers.  My "offers" are aways 25% to 50% more than my current plan.  I understand cost of things go up with time - so I keep my comparables to market ra...

kjc1234 by I'm a participant level 1
  • 246 Views
  • 1 replies
  • 0 likes

Resolved! Bill of -11$

Actually I switched my carrier from Fido to bell on 30 December and today I received an email from Fido showing the bill of -11$ but when I opened the app it shows the sna amount and written that you do not have to pay any amount so I am not sure abo...

Hargun07 by I'm a participant level 1
  • 216 Views
  • 1 replies
  • 0 likes