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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Suspend account
I'm going to abroad for two months so I'd like to suspend my fido account. What should I do?
notification payments
If anyone has been with or has bell services. Their bill statement has an area where you can notify them that you made a payment. Why doesn't FIDO have and or is it because fido enjoys sticking it to their clients in additional fees? I'm so sick of...
Will I be charged "FIDO ROAM" charges if i take out the FIDO sim ?
Hi there I am abroad right now. And got the dreaded "FIDO ROAM" welcome email indicating i would be charged 14$ per day. So i took out my FIDO sim altogether. Will i still be charged ? Thank you in advance Referenes: https://forums.fido.ca/t5/Gene...
Resolved! Google pixel server error when attempting to make calls and dropping calls
This issue started in early August, About 90% of the time when attempting to make phone calls, it says "Server error - try again later". This usually happens 2-5 times then may look like it's calling but isn't. Finally it may work but the call is d...
Resolved! Unauthorized number porting
I recently heard about a new problem of people having their phone numbers ported fraudulently to unauthorized criminals. What is the best way to protect my Fido phone number from this type of illegal activity. I use the normal 2 factor verification a...
