Yes, and exactly like for the other line I get no clear answer of why this happened other then the one that Fido can do whatever it wants! Seems that I will escalate it again !
Funny thing, it just happened the same thing , the discount was removed for one of our other lines. Waiting for Fido to provide a clear reason before escalating it again to the office of president, CCTS and Better Business Bureau.
We think the promotion Fido promised for as long as we keep the additional line in use shall be honored, it’s that simple. And no, it hasn’t been 24 months since this line has been on this specific plan, not at all. When I questioned the customer rep...
Anyone here complained to CCTS? Or escalated this to the office of the president? I have a friend who is a lawyer and says this is not right, if Fido thinks they can do whatever they want this is basically breaching contracts. If you entered into an ...
