In the 29th of November I have ordered 2 phones as an exclusive offer
for been a loyal customer!! here what happened! 5 dollars for I phone
mini and 10 dollar for Samsung s20, I processed my order my account was
updated very quick, But my phones show...
I gave up, planning to go with another provider. The supervisor called
me and she was very helpful but its too late now! As I mentioned before,
Fido should take this kind of escalations very seriously otherwise will
be left with no customers.Best of ...
I don't blame you @Original_Lucy no one in fido has the ability to do
anything. I am not surprised. Everytime you talk to someone they use the
term I need to talk to my supervisor!! Where are the supervisors!!
Me too !! Finally I found someone that had the same issue, I was called
indirectly a leir ! The good news is I am expecting a call back from a
supervisor by tomorrow, all conversation been recorded and I have sales
agent confirming prices on the phon...
Hello Fido, after 5 years! today you have lost 3 customers of my family
due miss communication with in your organization, stores are
disconnected from actual company, your customer service line is waist of
money, today I did not lose anything but you...