Fido

Hi, thank you. My issue wasn't that I wasn't aware of the operating hours, it's that within operating hours, both the chat and phone lines were consistently saying "we are exceptionally closed".

When we do try to contact you, your phone lines and live chat are both closed. How do we resolve issues when you have no customer service available?

Same here. I have been trying to phone in/chat with a live agent since Friday as well. On the phone they say "our offices are exceptionally closed", but an exception doesn't last a few days, especially with giving no notice of when you will reopen. I...