Call back said 22-33 minutes...waited an hour. Called again and it's 48-1:12 minutes. Yesterday was 3 hours! This is unacceptable!!! Revenue Canada is not as awful waiting as it is with this company!!! Time to consider a new provider.
Phone the Better Business Bureau...they will rectify for you in a faster timely manner!!Then because of your inconvenience ask what they can compensate for this inconvenience as in a better phone deal? OR call to speak to a floor manager.