Fido

H0H0H0

Add a line for the 1000 min long distance policy by the end of 2020 - the operator acknowledged all is set up. January bill shows $300+. Had a live chat and the chat guy doesn't recognize the policy on the new line and REFUSE to refund. Disappointing...

H0H0H0

Thanks @FidoJulien Just made another phone call and seems issue was solved by a supervisor named Nancy. Thanks her.

H0H0H0

@FidoPhilippe "I'll send you one shortly" How "short" is it? Is it "short" enough From Saturday till now?

H0H0H0

@FidoPhilippe any follow-ups? By the way I am waiting for the reaching-out from Fido's "president office", which has already exceeded the 72 hours time line as given during one of the phone call.

H0H0H0

@FidoValerie I have spoken to more than one supervisors -- none of them are able to refund. One of them tried to put everything on myself and avoid talking the probability of Fido internal miscommunication. So the case is further escalated and doe...

Fido

Your stats

User Activity

Disappointed experience with Fido

Re: Disappointed experience with Fido

Re: Disappointed experience with Fido

Re: Disappointed experience with Fido

Re: Disappointed experience with Fido