Update to this post and to everyone else who is facing issues. I used the Fido Facebook chat option to reach out to the customer support team and they resolved my issue in a week's time. I now have my gift card and the team, especially a rep called C...
Thanks for your reply. You do understand that the frustration is because the first time escalation didn't work and the second time on customer support there seemed to be no communication between front-end and back end support and that "escalation" ha...
Same boat as you, I just posted as well. Same excuses given all the time. With so many people being victime of false advertising Fido should be liable to some kind of class action lawsuit. Yet to see anyone who has actually received this gift card
First up, the Fido advertisement for the gift card reads "30 days after installation you will receive gift card" which is WRONG! It should clearly say "6 weeks" which is what agents keep telling me. It has now been close to 11 weeks(!!) and I have NO...
