So if a phone owner is traveling and gets the warning message to go ahead and use Fido Roam (even though it had been requested to be turned off), that tells you that it has in fact been reactivated without your request. So if the phone owner is alrea...
The problem is that I have requested 2 times in the past to have my phone service deleted from the Fido Roam feature. Each time I was promised by the agent that I had been deleted. After returning from trips I found that I had been charged the flat r...
I asked but the agent said he could not send a confirmation email. No confirmation email was sent. I do not want to try texting ROAM because I'm afraid it may turn on the feature. If I am still a customer I will call before I travel the next time to ...
I have now called 3 times over the past 2 years to have Fido Roam turned off on my phone. Each time I have been promised by the agents that it had been turned off and each time I have received the fixed roaming charges when travelling afterward. I ju...
