So a few months ago, my son broke his phone screen, no problem... we have device protection. Reported it then, but we were told it'd cost $$$ to send it in. We chose not to because it was bear Christmas, and had spare phones he could use. Fast forwar...
What was the resolution to this? Because I actually did send in a repair ticket, but couldn't afford the upfront cost because christmas, so I switched my sim into another of my phones. i waited until now to get it repaired, but yeah... thats the excu...
