Hi Philippe,Thank you for your concern but I have already cancelled both lines from Fido to avoid any more hassles. If they want, the Win Back can call me back.
Hi Alex,Thanks for your response. I lost confidence in fido customer service. I waited hours to chat with them twice and at the end they can't help. Only response I got from them is win back team will contact me but that never happend. Is there anyon...
I am in the same situation as your are. I think the winback team promise lots of things to bring you back to fido but after they dont apply all the discount they promise . I am planning to cancel both of my lines and move on from fido.