@FidoSaira wrote:Hey @Kyle_Nie, Welcome to the Community! That's definitely odd. Did you receive a tracking number too? We normally send the tracking number once the phone is shipped from our warehouse. We'll need to take a closer look at your accoun...
I just want to ask if you have received the phone? I ordered the same one on Nov 8 online, but until now it still has not been shipped. The confirmation email said I should receive it in up to 5 business days.