we terminated fido home internet service on March. Since the termination happened after the billing date, so we need to pay a full month fee and most of them is supposed to be returned as a cheque per phone conversation with fido staff. we returned ...
My internet uploaded speed is degraded to 0.01Mbps. My speed test is performed on a laptop connected to the modem with ethernet cable. Can somebody have a check of this issue?
Thanks,Yong
I think the support folk don't know the root cause at the moment when I was chating with him, but he verified the upload speed is indeed 4.5Mbps. Since I need to leave to work, I leave it to the support folk to keep investigating(I saw he reset the m...
this started happening yesterday. I uplugged the power of modem twice and run the same test. it is the same. This morning, I do the test again and the result is 4.7Mbs which is still half of the expected rating.
