I tried to add a line to my account for my sister and get her a new device. I decided to get the iphone 7, as it was under the fido payment program.However, when I added the line and ordered the phone, I waited a couple weeks and the sim card arrived...
If you are a current customer be aware. Bait and switch tactics: They advertised the iphone 7 to me but when I ordered it for my sister on a new line, and they didn't send it. They only sent a sim card and cancelled the iphone 7 order without telling...
Yes the customer service rep has confirmed it was received by Fido. I spoke with another customer service rep, for the 5th or 6th time now, and the problem is still unresolved.For all my time and trouble having to resolve these issues and driving all...
