There was fraud on my account. My bill still hasn't been correctly adjusted, and the entire fraud department closes at 4pm? What kind of business is this? There's been no contact unless I reach out. Horrible customer service for an incident that is F...
Yeah, you're still lying. Also, your fraud department is lacking. Said my case was resovled, yet somehow I was charged this month with the fraudelent devices. SO, what should have been a $150 bill, is now $1800...does not sound resolved to me.
YOU ARE STRAIGHT UP LYING. Why don't you go to the recording, because our calls are recorded right? And hear for yourself. THEY ARE NOT ALREADY IN PLACE. This claim you make is completely, 100% false. So I'm not sure if you're completely unaware of w...
Stop saying these security measures were already in place when they weren't. I had them put on as a result of fraud. They asked after I reported the fraud "would you like security questions? We can also add voice recognition if you like." These aren'...
Legit need name and phone number. You know how many people have that? You give that level of information if you want to sit in a restaurant. They don't need a lot of information. The issue still stands, the primary number needs to be contacted in ord...
