I have contacted customer service through the chat option and that was the most experience ever. On Dec 05, I contacted customer service to change my plan. The guy was able to put my new plan to be activated on Jan 04. I’ve been told to contact again...
I've just upgraded to new phone on Dec 20 with paying the old phone balance, and today Fido released the deal of $200 credit with new phone upgrade. Heartbroken ï’”
I contacted the agent through chat support while having error on upgrading online. The agent gave me offer of higher pay upfront amount and he would not give me the $100 credit as advertised online. After that, I called the call support centre, they ...
