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Payment program promotion credit

by I'm a participant level 2 JacquieMadrid02 in Phones and Devices
2 weeks ago
2 weeks ago
 I have a promotion on a new cell phone for a payment of $96.67 I will pay just $45, My question is, is it just for the first month or will my payment stay at 45 at the end of the 24 months???? and w...

Cannot reduce monthly plan only increase

by I'm a participant level 2 snapcutter in Phones and Devices
June
3 Likes
June
3 Likes
I am now retired and don't require 50 GB data anymore.  I told Fido that and was first told you cannot reduce a plan, only increase it. I called back said there was a plan for new customers of 2...

From 3G to 4G

by I'm a participant level 3 Chilipawai in Phones and Devices
a month ago
a month ago
Hi there, I was advised that Rogers is retiring its 3G mobile network soon and I was to switch to 4G. My phone is 4G compatible. It's apparently due to my old sim card. Was sent a new card which I du...

No customer service by phone? Cancel legacy 3G cha...

by I'm a participant level 1 arfldodger in Phones and Devices
a month ago
a month ago
Hey, I'm just trying to avoid the $3/month upcharge. I can't get through by phone. *611 is giving me a message like my phone is not connected to my phone number, though it's been attached for like ...

Question on Fido promotion

by I'm a participant level 1 Fxrliu84 in Phones and Devices
a month ago
a month ago
Hi just wanted to check the Fido promotion that is available in my Fido app, ie offering 100gb of data for $45 instead of $55. If I select this option, will I still get my numorous other promotions,...

Request to Enable VoLTE and Wi-Fi Calling on BYOD ...

by I'm a participant level 2 kirashinnathrun in Phones and Devices
a month ago
a month ago
Dear Fido Support, I am a current Fido customer and would like to request assistance with enabling VoLTE and Wi-Fi Calling on my unlocked Sony Xperia 1 III device, which I am currently using on your...

Roaming charges

by I'm a participant level 1 duanelittler in Phones and Devices
March
March
Hi there, I just arrived in Dominican Republic. I received a text to say that I have Fido roam and that I can go ahead and use my plan's existing data, talk and text like I would do at home. The text...

Unlocking Devices

by I'm a participant level 1 YukHing in Phones and Devices
March
March
Dear fido team, I am the current subscriber for the data service, and owned a 4 Samsung Tab over the years. I would like to request to obtain the unlock code so that I can use these devices while tra...

Price drop

by I'm a participant level 1 Rg72 in Phones and Devices
March
March
Got a new phone + plan . 2 weeks later the price of the device drpped. What can i do?

Hello, I'd like to view my data dashboard

by I'm a participant level 2 HYEJINMIN in Phones and Devices
March
March
    Hello,   I'd like to view my data dash board. but it appears like that "Usage details not available". Does it mean that I've already used all of the data and  I do...
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