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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 188800 Views
  • 63 replies
  • 22 likes

Wrong Bill

Hi, I just received the bill and it is charged $67.8. I recalled that I had a conversation with the representative, she gave me a discount of $35 plus tax for 20gb, which means $39.55 in total. I agreed. I have kept a snapshot of  the conversation be...

stebec by • I'm a participant level 1
  • 293 Views
  • 1 replies
  • 0 likes

Customer service

I try to call fido between 6pm and 730pm tonight via 611 and the 1 888 number and follow all the direction they go to connect me to a customer service rep and then I get " we are closed call during regular business hours" Really Fido???? 

WadeWilson by • I'm a participant level 2
  • 283 Views
  • 0 replies
  • 0 likes

they cancel three times my online phone purchase.

I ordered an LG edge 2021.first order was cancelled because i updated my address (apartment number only), called customer care service the lady told me that it was all fixed and i should receive an invitation to express pick-up. but they cancelled it...

Acrobat78 by • I'm a participant level 1
  • 287 Views
  • 1 replies
  • 0 likes

Ombudsman

Does anybody know the email or phone number for the Ombudsman at Fido? I had a really terrible experience with one of the Supervisors here and I want to report her. She was totally unapologethic, talked over me the whole time and didn't bother to car...

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